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Caterpillar Logistics Services
Morton, IL
NYSE: CAT
800-240-2126
Mary Bell, CEO
3PL Turnover: $2.1b Parent:: $36.3b
Service Area: 160 countries
3PL Assets: 11,680employees
105 warehouses
Information Systems: Excellent
TMS - CAT TIS, i2
WMS - CLSS, SAP, Facility Logistics, ProAct
Services: Warehousing and distribution, transportation management, logistics consulting
Industry Focus/Key Customers: Automotive, industrial, aerospace, manufacturing, technology, consumer goods
Key Customers: BMW, Bombardier, DaimlerChrysler, Delphi, Kodak, Harley-Davidson, Hewlett Packard
Armstrong & Associates' Evaluation: Caterpillar Logistics has heavy U.S. and European operations with a growing presence in South America and Asia, distributing to more than 160 countries from over 50 facilities. Caterpillar Logistics' scope reflects its parent's global reach and dealer network. Caterpillar Logistics' business is split equally between North America and the rest of the world. It continues to expand its automotive logistics business in Europe and the U.S. Caterpillar Logistics is a 3PL which has completely integrated warehousing and manufacturing supply chain software. Visibility in its integrated system CLSS is very good. Demand and supply forecasting and material planning is based on proprietary probability models. Forecasting for low turnover items has controlled standard operating procedures. Caterpillar's transportation department was merged into Caterpillar Logistics in 2001, bringing its transportation management capability. Caterpillar Logistics focuses on customers with high-value durable goods. Caterpillar Logistics uses a combination of brokers and forwarders for selected customs functions. A major initiative involves automotive logistics for China.