Our Contributors

LQ’s mandate to provide “Ideas for Leadership in Logistics” is clearly evidenced this issue, with articles written by professionals and logisticians from America and Canada who are leading and transforming business by creating new roadmaps and definitions for leadership in this exciting field.




Rick Blasgen, President and CEO, Council of Supply Chain Management Professionals in Oak Brook, Illinois, has helped further several companies‚ supply chain management programs and initiatives in the past 23 years. Mr. Blasgen graduated from Governor‚'s State University in 1983 with a degree in business administration, majoring in finance.

David P. (Dave) Bouchard is Managing Director, International for Ryder System, Inc. He is responsible for the development and leadership of Ryder's global operations in the Supply Chain Solutions business segment, including sales and customer relations. Mr. Bouchard earned his M.B.A. from Temple University in Philadelphia and B.A. in Humanities from Providence College.

Al Boughton, President and Managing Partner, Trailcon, sits on the Allied Trades Board of Directors. He is former chairman of the Mississauga Board of Trade‚'s Transportation and Airport committees, a founding member of the Private Motor Truck Council, and a member of several North American transportation associations.

David Bradley is CEO, Canadian Trucking Alliance, and President, Ontario Trucking Association. He has served on numerous federal, provincial and international boards, committees and advisory groups, spoken to industry groups around the world and is much sought after by the media. David completed his undergraduate degree in economics at the University of Toronto and earned a Master‚'s Degree in economics from Queen‚'s University.

David J. Closs, PhD, LQ Executive Editor, is John H. McConnell Chair Professor at the Eli Broad College of Business, Michigan State University. He has consulted with more than 100 Fortune 500 corporations on logistics strategies and systems and is an active member of the Council of Supply Chain Management Professionals.

Jim Davidson, CEO, Wheels Group, has worked with the Ford Motor Company and with TNT in various management roles, including North American representative on the board. He has served on the executive of the Canadian General Motors Supplier Council and as executive vice-president of the ATA Council of Logistics, Alexandria, Virginia.

Paul Delp, President of Lansdale Warehouse, a logistics and regional trucking company in Philadelphia, is a member of the Council of Supply Chain Management Professionals, the International Warehouse Logistics Association, the Warehousing Education Research Council, and regional and national transportation associations. He is a corporate sponsor of Penn State‚'s Center for Supply Chain Research.

Russ Doak, Global Logistics Director, Kodak Graphic Communications Group, has over 20 years‚ experience in multinational supply chain management and logistics services. He serves on the Council of Supply Chain Management Professionals board and Logistics Quarterly‚'s Advisory Board. One of the original executives of the CSCMP‚'s Toronto Roundtable, he also served on the international committee in Chicago.

David Faoro, Director of Supply Chain, The International Group, has over 20 years experience in supply chain management for chemical, food and beverage, office products and wholesale distribution companies. He is a past president of the Toronto chapter, Council of Supply Chain Management Professionals, and a member of the Advisory Board of Logistics Quarterly.

Bill Graves is President and CEO, American Trucking Associations. Through a federation of other trucking groups, industry-related conferences and its 50 affiliated state trucking associations, ATA represents more than 37,000 members, covering every type of motor carrier in the United States. Mr. Graves was governor of Kansas for eight years.

Dr. Mary Holcomb, Associate Professor of Logistics, University of Tennessee, focuses on two areas of logistics and supply chain management: process design and metrics. Her work has appeared in several logistics and transportation journals, and she is on the editorial board of Quality Management Journal and a former editor of the Transportation Energy Data Book.

John Langley Jr., PhD, MBA, Professor of Supply Chain Management and Director of Supply Chain Executive programs, Georgia Institute of Technology, is a former president of the Council of Logistics Management and a recipient of numerous distinguished service awards. He serves on the boards of UTi Worldwide, Averitt Express, and Forward Air Corporation.

Clifford F. Lynch, Executive Vice President, CTSI, has provided advisory services in logistics since 1993. A former executive of Quaker Oats and Trammell Crow Distribution, he is a certified member of the American Society of Transportation and Logistics and serves on the editorial board of several logistics journals and the advisory council to the dean of business administration, University of Tennessee.

Kurt Ritcey, Partner, Deloitte, is a management consultant specializing in supply chain operations for such industries as manufacturing, consumer business and energy. He has directed improvement projects including strategic sourcing, e-procurement, demand and inventory management, distribution and warehouse operations. Outside North America, Mr. Ritcey has also worked in Hong Kong, Germany, and Mexico.

Robert Shaunnessey, Executive Director, Warehousing Education and Research Council, has worked in the distribution industry for more than 30 years. A founder and partner of third-party logistics provider Sterling Logistics, earlier in his career he served as president and CEO of Records Management Services and president of Midwest distribution for ITEL-GATX Administration, DSC Logistics.

John Thomson is President, The Huron Group of Companies, the first driver agency in Canada (1969), which has evolved into a full-service 3PL today. He is active in industry associations and local community charities, and has spoken on team building and employee retention in the industry.

Walter Zinn, PhD, is a professor at Ohio State University. His interests are the impact of customer service policies and the effects of inventory centralization and sales forecasting on safety stocks, logistics partnerships and consumer reactions to stockouts. An innovation award winner, Professor Zinn is a member of the editorial review board of two logistics journals.



Susan Alt is President for Volvo Logistics of the Americas, which provides supply chain services to Volvo and non-Volvo companies. The first woman to run a North American division for Volvo, she holds a B.S. in Mechanical Engineering, an M.B.A and a Commercial Driver's License, which allows her to drive “big rigs” whenever there is an opportunity.

Virginia Albanese is President and CEO of FedEx Custom Critical, North America's largest critical shipment carrier. Since joining the company in 1986, she has worked to streamline processes and use technology to provide more efficient service to internal and external customers. She holds a BSc and EMBA from Kent State.

Michelle Arseneau‚ President and CEO, GX Transport: an entrepreneur with 20 years of successful experience in the transportation industry. Arseneau became a partner in the organization in 1999, focusing on all aspects of business development.

Rachel Arseneau, Vice President, GX Transport, has extensive experience in sales and operations and has held various positions in the industry including General Manager. She joined GX in 1999 and is currently on its Board of Directors. She is a member of the Canadian Professional Logistics Institute as a Professional Logistician.

Jacquelyn A. Barretta is Vice President for Con-way Inc. She has been a member of the Con-way IT department since the early stages of its creation, and now manages the company's information systems and technology infrastructure. She is a graduate in computer science from the University of North Carolina at Charlotte.

Pamela S. Benkert, General Manager, WW Operations and Vice President, Consumer Digital Group for Eastman Kodak, has over 25 years experience in supply chain and logistics, and leads the operations group spanning Strategic Products and Regional Execution. She holds an MBA (Clarkson) and a BA in Math and Business Admin. (Queens).

Karen Cooper, Sr. Media Relations Specialist, Corporate Communications, FedEx Canada, has worked extensively with both national and international media. She holds certificates in investor relations, sales promotion, project management and marketing strategies from York University. Karen has served on Canadian and American marketing associations and the Toronto Board of Trade.

Mitali De, Professor in the School of Business at Wilfrid Laurier, and Associate Dean of Business: Academic Programs. She was responsible for the AACSB accreditation of the School of Business & Economics, and developed the PhD in Management program and the Centre of Supply Chain Management. She holds a PhD from Waterloo.

Melissa Gracey, President of DTA Services, learned about the logistics and transportation industry from her father, who bought the company after acting as General Manager of the National Traffic League and part founder of the C.I.T.T. She is now full owner. Melissa studied at McGill before entering the investment business and joining her family business.

Linda Childs Hothem is CEO of PACAM, directing the firm's business development and marketing and working closely with import/export customers, U.S. Customs and the shipping community at large. She is a board member of the National Association of Foreign Trade Zones. She holds a Master's degree from the University of San Francisco.

Monica Kennedy, Director, ITN Transborder Services Inc, has over 30 years of experience in the logistics field, including customs brokerage, domestic trucking, customs and traffic management, freight forwarding and 3PL Management. Monica has played an integral role in the growth of the ITN Logistics Group of Companies.

Lisa Lisson, Vice President, Marketing, Customer Experience and Corporate Communications, FedEx Canada. Lisa takes a lead role in a number of strategic initiatives, and is accountable for customer value and corporate reputation goals. This involves marketing, workplace to marketplace communications, and community outreach.

Rebecca McClendon is Senior Vice president, Information Technology for FedEx Freight. She is responsible for IT strategy, operations, applications and infrastructure, including International and Supply Chain Information and International Information Technology Solutions. Rebecca holds a master's degree from the University of Tennessee.

Tracy Meetre, BSc, is Director of Sales and Marketing, LMS. She works with clients to identify transportation management solutions that will meet shippers's unique goals. Previously she was LMS's Director of Information Technology and played a vital role in developing the company's award-winning transportation management system, TOTAL.

Denise Messier, Managing Partner, The Wheels Group

Dr. Diane Mollenkopf is Assistant Professor of Marketing and Logistics at the University of Tennessee. Before entering the academy, she was a logistics manager for several international organizations. This involved managing U.S. inventories and coordinating production and shipping from Europe. She has published in many national and international journals,

Angela Mondou is a former Air Force captain and marketing executive whose career has taken her from worldwide military operations to top-ranked high-tech companies, most recently Research In Motion. As a logistics officer, Angela helped plan the deployment of the largest U.N. contingent in history into former Yugoslavia in 1992. She recently launched her first book entitled Hit the Ground Leading.

Susan L. Oaks is Vice President of A. T. Kearney, a global management consulting firm. Her work focuses on streamlining clients's supply chain operations. She has led post merger integrations, restructured distribution agreements and helped her clients become more competitive. She holds an MBA from Michigan State.

Susan Promane has over 15 years of supply chain experience with a variety of companies including ICI Canada, CN Rail, Tibbett & Britten North America and Skulogix. Currently she is the Director of Supply Chain for Whirlpool Canada. She has an MBA and a BA (Honors) in Business and Economics from York University.

Pamela Ruebusch is President and CEO of TSI Group, leaders in North America for the Supply Chain, Logistics and Transportation industry, and TSI Executive Search, offering outsourced services for HR, mergers and acquisitions. She has helped bring supply chain studies to Canadian colleges, and is on the board of the Business School of Wilfrid Laurier University.

Gail Rutkowski is Director of Operations with AIMS Solutions. During 25 years, she has experienced all sides of the transportation industry, from shipper to carrier, from small shipments to truckloads, from domestic to international, from private fleet management with Quaker Oats to truckload sales with C.H. Robinson. She is President of NASSTRAC.

Pina Starnino, Vice President Operations, Federal Express Canada, is responsible for the strategic direction and management of Canadian operations for FedEx Express, spanning 60-plus facilities, including call centres, customs brokerage, district airport ramps, sorting, pickup, delivery and systems operations. She holds a B.A. from Concordia.

Julie Tanguay is President and CEO of L.E. Walker, a full service transportation provider serving customers throughout North America from terminals in southern Ontario. A participant in Harvard Business School's Owner President Management Program, she will become the first female chairman of the Ontario Trucking Association later in 2008.

Ellen Voie is President, Women in Trucking. Previously, she was Manager of Retention and Recruiting at Schneider National, North America's largest truckload carrier. She has been Director of Trucker Buddy International, has written extensively about trucking and family issues, and published a book entitled Marriage in the Long Run.

Monica Wooden, Chief Executive Officer of Mercury Gate International, has over 30 years of experience in the logistics field, including customs brokerage, domestic trucking, customs and traffic management, transborder freight forwarding and 3PL Management.