C.H. Robinson Worldwide, Inc.
Eden Prairie, MN
NASDAQ:  CHRW
John Wiehoff, CEO
952-937-8500
www.chrobinson.com

3PL Turnover:

$7.3b

Service Area:

Tier 1 – Global Supply Chain Manager – Major Markets

3PL Assets:

7,300 employees
100 warehouses and cross-dock affiliates

Information Systems:

Very good
TMS – Proprietary
WMS – HighJump

Services:

Freight brokerage, air and ocean freight forwarding, transportation management, warehousing, print logistics, produce sourcing, consulting

Industry Focus/Key Customers:

Agriculture, consumer goods, food and beverage, paper, printed materials, retail, technology
Key Customers:  Amazon.com, Amalgamated Sugar Co., Anheuser-Busch, Coca Cola, Hickory Farms, John Deere, Ocean Spray, Readers Digest, Special Metals Corp., Target, Tetra Pak, USPS

Armstrong & Associates’ Evaluation:

C.H. Robinson continues to be the most profitable 3PL, regularly achieving net income margins greater than 20%. John Wiehoff and his cohort of young executives continue to refine the excellent business model put in place by the founders. While 76% of Robinson’s net revenues are truck transportation related, it has solid domestic intermodal, international air and ocean, food sourcing, fuel card services and fuel management, and supply chain management. Employees are highly incented to take care of customers. European and Asian operations continue to grow. Recently, Robinson acquired offices in India and continues to make careful purchases of companies with specializations and has access to the free cash flow to make more. C.H. Robinson's IT and business processes are tightly coordinated. Reporting capabilities provide good operating and profitability control. Recent innovations include much stronger and friendlier carrier/capacity management.